At DigiRoutes – Institute of AI & Digital Marketing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, enquire about our courses, or use our services.
By using https://www.digiroutes.in/, you agree to the practices described in this Privacy Policy.
1. About DigiRoutes
DigiRoutes – Institute of AI & Digital Marketing provides practical, industry-focused training in digital marketing, including digital marketing fundamentals, SEO, social media marketing, paid advertising, AI tools, analytics, content creation, website development, and related skills.
Our website provides information about our courses, training programs, blogs, admissions, and other educational services.
2. Information We Collect
We may collect personal information when you voluntarily provide it through our website, enquiry forms, contact forms, course registration forms, or other communication channels.
a. Information You Provide
Depending on how you interact with DigiRoutes, we may collect:
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Full name
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Mobile/phone number
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Email address
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Course or training program you are interested in
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Educational or professional information that you choose to provide
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Enquiry details and messages
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Information provided during counselling or admission enquiries
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Payment and billing information when applicable
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Feedback, reviews, or other information you voluntarily provide
You are not required to provide information that is not necessary for the particular enquiry or service.
b. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically, including:
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IP address
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Browser type and version
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Operating system
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Device type
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Pages visited
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Date and time of your visit
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Referring website or source
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Approximate location based on technical information
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Website interaction and usage information
This information may be used for website security, analytics, performance improvement, and understanding how visitors use our website.
3. How We Use Your Information
We may use the information we collect for the following purposes:
To Respond to Enquiries
We may use your name, phone number, email address, and enquiry details to respond to your questions about DigiRoutes courses, batches, fees, admissions, training programs, or other services.
To Provide Our Services
We may use your information to:
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Process course registrations and admissions
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Provide information about training programs
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Manage student or learner communication
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Provide course-related support
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Provide internship, certification, or placement-related communication where applicable
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Maintain necessary administrative records
To Communicate With You
We may contact you through phone calls, email, WhatsApp, SMS, or other communication methods using the contact information you provide.
Communication may include:
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Course information
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Batch schedules
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Admission updates
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Enquiry follow-ups
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Training-related updates
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Important service information
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Events, workshops, or educational opportunities
For Marketing and Promotional Communication
Where permitted by applicable law, we may use your contact information to communicate information about DigiRoutes courses, offers, workshops, events, educational resources, or other relevant services.
You may request to stop receiving promotional communications at any time.
To Improve Our Website and Services
We may analyze website usage, enquiries, feedback, and other information to improve:
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Website functionality
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Course offerings
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Training content
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User experience
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Marketing activities
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Communication and support
For Security and Legal Compliance
We may use information to detect and prevent fraud, spam, misuse, unauthorized access, security incidents, or other activities that could harm our website, users, or organization.
We may also process or disclose information where required to comply with applicable laws, regulations, legal proceedings, or lawful requests.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor behavior, analyze traffic, and improve our services.
Cookies are small files stored on your device when you visit a website.
Depending on the services and tools implemented on our website, cookies or similar technologies may be used for:
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Essential website functionality
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Website analytics
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Performance monitoring
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Advertising and marketing measurement
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Understanding visitor behavior
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Improving website experience
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Analytics and Third-Party Services
We may use third-party tools and services for website analytics, marketing, communication, payment processing, security, hosting, or other business purposes.
These third-party providers may process certain information according to their own privacy policies and terms.
Examples may include services used for:
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Website analytics
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Search and advertising measurement
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Email communication
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Payment processing
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Website hosting
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Forms and enquiry management
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Spam and security protection
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Marketing and communication
We recommend reviewing the privacy policies of third-party services when applicable.
6. Embedded Content From Other Websites
Our website may contain embedded content or links from third-party websites, such as videos, images, social media content, maps, articles, or other resources.
Embedded content from another website may behave in the same way as if you had visited that third-party website directly.
Such third parties may collect information about you, use cookies, collect usage information, or monitor your interaction with their content according to their own privacy policies.
DigiRoutes does not control the privacy practices of third-party websites.
7. How We Share Your Information
We do not sell, rent, or trade your personal information for monetary consideration.
We may share information in limited circumstances, including with:
Service Providers
We may use trusted third-party service providers that assist us with:
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Website hosting and maintenance
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Form and enquiry management
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Communication
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Marketing
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Analytics
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Payment processing
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Security
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Technical support
Such providers may process information only as necessary to provide their services.
Legal and Regulatory Requirements
We may disclose information when reasonably necessary to:
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Comply with applicable law
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Respond to lawful requests
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Comply with legal proceedings
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Protect our legal rights
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Prevent fraud or abuse
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Protect the safety and security of our users, website, or organization
8. Data Security
We take reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. How Long We Retain Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing enquiries, maintaining business and administrative records, resolving disputes, enforcing agreements, and complying with legal obligations.
The retention period may vary depending on the type of information and the purpose for which it was collected.
10. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, which may include:
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Requesting access to personal information we hold about you
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Requesting correction of inaccurate or incomplete information
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Requesting deletion of personal information where legally permitted
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Withdrawing consent where processing is based on consent
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Requesting information about how your personal information is processed
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Opting out of certain promotional communications
To make a privacy-related request, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website and services are primarily intended for individuals seeking education, training, career development, professional skills, or business-related learning.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
12. Payment Information
If you make a payment for a course, service, or other offering through our website or a third-party payment provider, payment information may be processed by the relevant payment service provider.
DigiRoutes may receive transaction-related information necessary to confirm and manage the payment, but payment card or banking information may be processed directly by the applicable payment provider according to its privacy and security practices.
13. Email, Phone, WhatsApp and Other Communications
When you submit an enquiry or provide your contact details, DigiRoutes may contact you regarding your enquiry, course information, admission process, batch schedules, or related services.
Where permitted, we may also send promotional or educational communications.
You may request that we stop promotional communications by contacting us or using the available unsubscribe/opt-out mechanism where provided.
14. Data Transfers and Third-Party Processing
Some service providers we use may process information through systems, servers, or facilities located outside your state or country.
Where applicable, we take reasonable steps to ensure that such processing is carried out with appropriate privacy and security safeguards and in accordance with applicable legal requirements.
15. Links to Other Websites
Our website may contain links to external websites or third-party platforms.
DigiRoutes is not responsible for the privacy practices, content, security, or policies of external websites.
We encourage you to review the privacy policy of any external website before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way DigiRoutes handles your personal information, please contact us.
DigiRoutes – Institute of AI & Digital Marketing
Address: Office No. 233, 2nd Floor, Xion Mall, Hinjewadi – Wakad Road, Hinjawadi, Pune, Maharashtra – 411057, India
Email: info@digiroutes.in
Phone: +91 787 555 8998
Website: https://www.digiroutes.in/
Last Updated: September 21, 2026